Information for Patients
The following are some common answers to questions patients may have about our services.
Q: Do I need to make an appointment?
A: NO. We welcome you whenever it is convenient for you.
Q: How long do I have to go without eating for a FASTING test?
A: 8-12 hours for most tests – drink water only. Unless instructed otherwise by your physician, take your regular medications.
Q: Can I drink coffee when fasting?
A: NO. Drinking coffee before a fasting test is prohibited. Please stay hydrated with clear water only.
Q: Where are you located and what are your hours?
A: Information regarding our Patient Service Center locations and hours of operation can be found here.
Q: I have an out of town Doctor. Can I come to your lab?
A: We accept orders from any authorized provider, on any appropriate requisition or prescription pad.
Q: Do you fax results to Doctors?
A: Lab results are faxed immediately upon completion of the tests.
Q: How long will it take my Doctor to get my results?
A: Most tests are available within 24–48 hours.
Q: Can I get my results or do I have to call my Doctor?
A: Yes. When your results are complete you may pick up a copy at any Central Coast Pathology location. Save time by downloading and completing the required form prior to your visit: instructions in English or in Spanish. Please bring a photo ID with you. If you would like your results faxed to you, you will need to fill out and submit the Fax Number Verification Form.
Billing & Insurance
Q: I do not have insurance. Do I have to pay upfront or can I be billed?
A: We will bill you. However, if you pay for your tests at the time of service or online once you receive your statement, we will discount your entire bill.
Q: What insurance plans do you accept?
A: Central Coast Pathology is an accepted provider for Medicare, Medi-Cal, Blue Cross PPO, Blue Shield PPO and the Preferred Local Provider for United Healthcare and Physicians Choice of SLO and SM and CCPN (Central Coast Physicians Network). We are also providers for most PPO and POS health plans, including Cigna, PacifiCare, Secure Horizons, Aetna, and HealthNet.
Should you have a question about your plan, please call our billing department at 800-411-2762.